Terms and Conditions

Welcome to LogicPower.ca ("Website"), operated by LogicPower Systems Inc. ("LogicPower", "we", "our", or "us").

By accessing or using this Website, requesting a quote, scheduling a service, authorizing work, or using services provided by LogicPower, you agree to these Terms and Conditions together with any applicable quote, estimate, work authorization, service agreement, or other written agreement relating to your project.

If you do not agree with these Terms, please do not use this Website or request services from LogicPower.

1. Company and Services

LogicPower Systems Inc. provides residential, commercial, and industrial electrical services in Ontario.

Services are provided within selected service areas and are subject to availability, project requirements, licensing requirements, scheduling, site conditions, and other practical considerations.

LogicPower may decline or limit a service request where the requested work is outside our service area or scope, unavailable at the requested time, or otherwise unsuitable or impractical to undertake.

2. Quotes, Scope of Work and Changes

Quotes and estimates are based on the information reasonably available to LogicPower when issued and are subject to reasonable verification of site conditions.

Unless otherwise stated, a quote:

  • Covers only the scope specifically described.

  • May contain assumptions, exclusions, allowances, or conditions.

  • Is valid for the period stated, or 7 days if no period is specified.

  • Does not automatically include work outside the stated scope.

  • Becomes binding only when accepted by the parties where a contract is required.

Additional work may become necessary because of concealed conditions, existing wiring or equipment, required upgrades, code or inspection requirements, customer-requested changes, additional troubleshooting, or other circumstances that could not reasonably be identified when the quote was prepared.

Where additional charges apply, LogicPower will communicate the reason and estimated cost before proceeding whenever reasonably practicable. Customer approval may be provided by signed documentation, email, text message, electronic acceptance, or another documented method.

In urgent circumstances where immediate action is reasonably necessary to address an electrical safety concern or prevent further damage, LogicPower may take reasonable steps to make the situation safe and will communicate the circumstances to the customer as soon as reasonably practicable.

No customer will be charged for unauthorized additional work except where otherwise permitted by applicable law or the applicable agreement.

3. Scheduling, Cancellation and Delays

Requesting a quote, submitting a form, or contacting LogicPower does not guarantee acceptance or scheduling of a project.

LogicPower may postpone, reschedule, or cancel work where reasonably necessary due to safety concerns, severe weather, emergencies, material or equipment availability, permit or inspection scheduling, staffing, site access, unforeseen conditions, or circumstances outside our reasonable control.

Customers should provide as much notice as possible when cancelling or rescheduling an appointment.

Where an appointment is cancelled or rescheduled with less than 24 hours' notice, a cancellation or service fee $100 may apply if disclosed at booking or otherwise permitted by the applicable agreement and law. Such fees may reflect time, travel, scheduling commitments, materials, or other reasonable costs already incurred.

LogicPower will make reasonable efforts to communicate delays and provide alternative scheduling where appropriate.

4. Permits, ESA, Safety and Compliance

LogicPower is committed to performing electrical work in accordance with applicable Ontario laws, regulations, electrical safety requirements, and Electrical Safety Authority ("ESA") requirements.

Where an ESA notification, electrical permit, inspection, or related filing is required for electrical work being performed by LogicPower, LogicPower will be responsible for submitting the applicable ESA notification or permit and coordinating the related electrical inspection process, unless the applicable written agreement specifically states otherwise.

Where an ESA-related fee applies, the applicable quote or agreement will identify whether it is included in the project price or charged separately.

LogicPower will make reasonable efforts to coordinate required ESA inspections. Inspection dates, processing times, and decisions are controlled by the applicable authority and are not guaranteed by LogicPower.

The customer agrees to provide reasonable access to the property and work areas for ESA inspectors and LogicPower representatives when required.

Permits and approvals outside the ESA electrical permitting or notification process are the customer's responsibility unless specifically included in the applicable quote or agreement. These may include municipal building permits, zoning or planning approvals, condominium or landlord approvals, property management approvals, engineering or structural approvals, utility approvals, heritage approvals, and other property-specific requirements.

LogicPower will communicate known permit or approval requirements where reasonably practicable. The customer is responsible for obtaining approvals identified as the customer's responsibility and providing LogicPower with required documents and access.

Customers are not expected to determine electrical-code requirements themselves. Where a safety, compliance, or scope issue is identified, LogicPower will explain the issue and, where appropriate, provide options for addressing it.

5. Site Access, Existing Conditions and Customer Responsibilities

Customers are responsible for providing accurate information and reasonable, safe access to the property, electrical panels, equipment, rooms, and work areas required to perform the services.

Customers should remove or secure personal belongings and other obstacles that could reasonably interfere with the work and should inform LogicPower of known hazards, defects, previous electrical work, restrictions, or relevant site conditions.

The customer represents that they have authority to request and authorize the work or have obtained authorization from the property owner.

Electrical work may require access through walls, ceilings, floors, cabinets, panels, equipment, or other finished areas. LogicPower will make reasonable efforts to minimize disruption.

Unless specifically included in the quote, drywall repair, painting, cabinetry, flooring, plaster, landscaping restoration, and other non-electrical finishing work are not included.

LogicPower is not responsible for pre-existing defects, deterioration, code deficiencies, aluminium wiring, inaccessible conditions, concealed conditions, or damage that existed before the work began.

Where concealed or pre-existing conditions affect the scope, safety, or cost of the work, LogicPower will communicate the issue and, where applicable, provide a revised scope or additional work authorization.

LogicPower may postpone or decline work where conditions are reasonably considered unsafe or where required access, authorization, or information has not been provided.

6. Warranty and Products

Unless a different warranty is stated in the applicable quote or service agreement, LogicPower provides a 30-day workmanship warranty from the date of substantial completion of the applicable work.

The workmanship warranty covers installation labour directly attributable to LogicPower's workmanship.

The warranty does not cover:

  • Products, parts, equipment, or materials covered by a manufacturer's warranty.

  • Pre-existing conditions or electrical deficiencies not caused by LogicPower.

  • Damage caused by misuse, abuse, neglect, accident, tampering, unauthorized modification, or third-party work.

  • Damage caused by utility conditions, flooding, fire, pests, or other circumstances outside LogicPower's reasonable control.

  • Cosmetic repairs or finishing work not included in the original scope.

Where a valid workmanship issue is identified, customer will provide 2 weeks to LogicPower to make reasonable efforts to inspect and, where appropriate, correct the affected work before hiring 3rd party contractors.

Products and equipment supplied by LogicPower are subject to applicable manufacturer warranties. LogicPower may reasonably assist with manufacturer warranty claims but is not responsible for the manufacturer's warranty obligations or decisions.

Where a product is supplied by the customer, LogicPower is not responsible for product defects, compatibility issues, specifications, or manufacturer warranty claims, except to the extent caused by LogicPower's workmanship or negligence.

Nothing in this section excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.

7. Payments and Invoicing

Payment terms will be stated in the applicable quote, estimate, invoice, or service agreement.

Unless otherwise agreed:

  • Payment is due upon receipt of the invoice.

  • Deposits or progress payments may be required and will be identified in the applicable agreement.

  • Late payments may be subject to interest at a rate permitted by applicable law.

  • Reasonable fees may apply to returned or failed payments where permitted by law.

  • Customers are encouraged to notify LogicPower promptly of any billing discrepancy or concern.

A billing concern should not prevent payment of undisputed amounts.

Nothing in this section limits any rights or remedies available to either party under applicable law.

8. Project Documentation and Photographs

To properly document the condition of the work area and services provided, LogicPower may take photographs before, during, and after work is performed.

Photographs may be used for legitimate project-related purposes, including documenting existing conditions, work performed, completed installations, concealed electrical work, warranty and service records, quality control, safety, regulatory compliance, and resolving questions or disputes regarding the work.

LogicPower will make reasonable efforts to photograph only areas relevant to the work and to avoid unnecessarily capturing individuals, personal documents, personal information, or unrelated private areas.

Project photographs will be treated as business records and handled in accordance with LogicPower's Privacy Policy and applicable privacy laws.

LogicPower will not use identifiable photographs of customers, family members, or other individuals for advertising, marketing, social media, promotional materials, or other public-facing purposes without separate consent where required.

Customers may request that specific personal items or unrelated areas not be photographed where reasonably practicable, provided that doing so does not prevent reasonable documentation of the electrical work.

By authorizing the work, the customer acknowledges that reasonable project photographs may be taken for the purposes described above.

9. Privacy and Communications

Use of the Website and provision of personal information to LogicPower are subject to LogicPower's Privacy Policy.

LogicPower may collect and use information reasonably required to:

  • Respond to inquiries and prepare quotes.

  • Schedule and perform services.

  • Process payments.

  • Communicate regarding projects, invoices, and warranties.

  • Maintain business, service, and project records.

  • Document projects, including photographs.

  • Meet legal and regulatory requirements.

Personal information and project documentation will be handled in accordance with applicable privacy laws and LogicPower's Privacy Policy.

By submitting information through the Website, email, telephone, text message, forms, or other communication methods, customers confirm that the information provided is accurate to the best of their knowledge.

Customers authorize LogicPower to use submitted contact information for communications relating directly to their inquiry, quote, appointment, project, invoice, warranty, or service.

Marketing communications will be handled in accordance with applicable privacy and electronic communications laws.

10. Liability and Indemnification

To the maximum extent permitted by applicable law, LogicPower and its respective officers, employees, and contractors will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or services.

This may include, where legally permitted, loss of profits, loss of business opportunities, business interruption, loss of data, or other indirect economic losses.

For services, to the maximum extent permitted by applicable law, LogicPower's liability will generally be limited to the amount paid or payable for the specific portion of services giving rise to the claim.

These limitations do not apply to liability that cannot legally be excluded or limited, including liability arising from LogicPower's own negligence, willful misconduct, or other liability that applicable law does not permit the parties to limit.

To the maximum extent permitted by law, the customer agrees to indemnify LogicPower for claims, losses, costs, or expenses arising directly from the customer's unlawful conduct, intentional misconduct, material breach of an agreement, unauthorized work or modifications by the customer or third parties, knowingly false or materially misleading information, or failure to obtain an approval expressly identified as the customer's responsibility.

This indemnification does not apply to the extent a claim is caused by LogicPower's own negligence, willful misconduct, or other liability that cannot legally be transferred to the customer.

11. Construction Act and Statutory Rights

Where a project is subject to Ontario's Construction Act, applicable statutory requirements, including lien rights, holdback requirements, payment provisions, and related obligations, will apply as required by law.

Any contractual payment or holdback provisions will be administered in accordance with applicable legislation.

Where applicable, project-specific agreements or invoices may contain additional information concerning statutory requirements.

Nothing in these Terms is intended to waive, reduce, or restrict any statutory right or obligation that cannot legally be waived or restricted.

12. Website Content, Intellectual Property and Third Parties

Website information is provided for general informational purposes. While LogicPower makes reasonable efforts to keep information accurate and current, we do not guarantee that Website content is complete, current, error-free, applicable to every situation, or continuously available.

Electrical systems and project requirements vary by property. Website information should not replace a site assessment, professional advice, inspection, quote, or project-specific recommendation. Customers should rely on the applicable quote, service agreement, and information provided directly by LogicPower for their specific project.

Unless otherwise stated, Website content, including text, logos, graphics, layouts, photographs, service descriptions, and branding, is owned by or licensed to LogicPower and may not be copied, reproduced, modified, distributed, or used commercially without permission, except where permitted by law.

Customer-owned materials remain the property of the customer.

The Website may contain links to third-party websites, manufacturers, suppliers, or service providers. LogicPower does not control or assume responsibility for third-party content, availability, privacy practices, products, services, or terms.

13. Force Majeure

LogicPower will not be responsible for delays caused by circumstances beyond its reasonable control, including severe weather, natural disasters, utility outages, government or regulatory actions, inspection or permit delays outside LogicPower's control, labour disputes, supplier or material shortages, transportation disruptions, telecommunications failures, emergencies, unforeseen site conditions, or other events that could not reasonably have been prevented or anticipated.

LogicPower will make reasonable efforts to communicate significant delays and reschedule affected work.

Force majeure does not relieve either party from obligations that have already become due where applicable law requires otherwise.

14. Governing Law and Changes to Terms

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

The parties agree to make reasonable efforts to resolve project-related concerns directly and in good faith before pursuing other remedies, where appropriate.

Nothing in these Terms prevents either party from exercising a statutory right, filing a complaint with an applicable authority, or pursuing a legal remedy that cannot legally be restricted by contract.

LogicPower may update these Website Terms from time to time. Updated Website Terms become effective when posted on the Website, unless otherwise stated.

Changes to these Website Terms do not automatically modify an existing accepted quote, service agreement, or project contract.

If there is a conflict between these Website Terms and a signed or otherwise accepted project-specific agreement, the project-specific agreement will generally govern that project to the extent of the conflict, subject to applicable law.

15. Contact Information

For questions regarding these Terms and Conditions or a LogicPower service:

LogicPower Systems Inc.
2030 Bristol Circle, Suite 210
Oakville, Ontario L6H 0H2

Email: info@logicpower.ca
Phone: +1 (437) 933-1234

Customers are encouraged to contact LogicPower promptly if they have questions about a quote, scope of work, invoice, warranty, appointment, or project concern so that the matter can be reviewed and addressed efficiently.

Updated Date: August 18, 2026